Privacy policy

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Welcome to Manchali India! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information when you visit our website or make a purchase:

• Personal Information: Name, email address, phone number, billing/shipping address.

• Payment Information: All payments are securely processed through third-party payment gateways like Razorpay. We do not store your card or banking details.

• Usage Data: Information about your browsing activity, IP address, and device details to improve our services.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Communicate with you about your purchases, promotions, or inquiries.

• Improve our website and customer experience.

3. Payment Processing & Security

• Payments on Manchal India are securely processed via Razorpay and other payment partners.

• We do not offer Cash on Delivery (COD) at this time.

• We do not store or have access to your financial details; all transactions are encrypted and processed securely.

4. Returns, Refunds & Cancellations

• No Returns or Refunds: All sales are final. We do not offer returns or refunds at this time.

• No Order Cancellations: Once an order is placed, it cannot be canceled.

5. Third-Party Services

We may use third-party services (e.g., Razorpay, analytics tools) that collect and process data under their own privacy policies. We recommend reviewing their policies before making a transaction.

6. Data Protection & Security

• We implement security measures to protect your personal information.

• However, we cannot guarantee 100% security due to online risks, and customers should also take precautions when sharing sensitive information.

7. Fraud Prevention & Brand Protection

• We are aware of fraudulent pages impersonating our brand. Please ensure you purchase only from www.manchaliindia.com or our Instagram handle https://www.instagram.com/manchali_india

• unauthorized use of our brand name or logo is strictly prohibited.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Continued use of our website implies acceptance of these terms.

9. Contact Us

For any questions regarding this policy, please contact us at:

📩 Email: manchaliindia@gmail.com

📞 Phone/WhatsApp: +91 82646 81863